Top 26 Books On Customer Service You Should Read – Customer Service Blog from HappyFox
How the Leading U.S Retail Banks Perform for Customer Service, by Dean McCann, HelpHandles™ Insight Series
Nordstrom's Philosophy (NYSE:JWN)
Nordstrom Delivers World Class Customer Experience with SOAS
Nordstrom Opens New Flagship Store in New York
Retail Customer Service
Nordstrom's Business Strategy Is Working
A Case Study on the Successful Customer Service of Nordstrom
The Nordstrom Project
Nordstrom vs. Bloomingdale's
Nordstrom Delivers World Class Customer Experience with SOAS
Nordstrom NYC Flagship: Best Photos of Shoes, Clothes + Architecture – Footwear News